Construyendo sobre un sólido legado de más de 145 años, estamos liderando el camino para reimaginar y mejorar la vida hoy, así como para las generaciones futuras, a través de nuestras marcas y tecnologías innovadoras y sustentables, en nuestros equipos de todo el mundo. Henkel ocupa posiciones de liderazgo en los negocios industriales y de consumo: nuestro portafolio incluye reconocidos productos para el cuidado del cabello, detergentes para la ropa, suavizantes de telas, así como adhesivos, selladores y recubrimientos funcionales.
Key Account Manager (KAM) Director – Tissue and Towel
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About this position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
The Key Account Manager (KAM) Director leads the strategy, structure, and performance of a portfolio of strategic accounts. This role sets standards and performance expectations for KAMs, ensures strong executive alignment and investment, and drives overall program results while coaching and developing regional KAM teams.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Develop and execute multi‑year strategic growth plans and key account innovation roadmaps to achieve business objectives.
- Lead cross‑functional teams to define and deliver account strategies, priorities, and clear ownership.
- Drive execution of key sales initiatives and growth opportunities.
- Improve profitability through strategic pricing, upselling, cross‑selling, and contract negotiations.
- Partner closely with Operations, Field Sales, Customer Service, Product Development, and Marketing.
- Co‑create and steer joint innovation roadmaps with customers and internal development teams.
- Provide quarterly plant service requirements to support local sales and technical customer service activity.
- Monitor market trends and competitive dynamics to inform account strategy.
- Ensure customer complaints are resolved accurately and in a timely manner.
What makes you a good fit
- Bachelor's degree in Business, Marketing or related field
- 4–5 years of experience leading and developing high‑performing teams.
- 10+ years of overall professional experience.
- Proven experience in strategic key account management and contract negotiations.
- High proficiency in budgeting, forecasting and contract management.
- Strong people leadership and team development capabilities.
- Demonstrated success in account assignments, portfolio management, and growth planning.
- Exceptional communication and interpersonal skills.
- Expected travel in this role will be 35%-50%
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $145,000.00 - $175,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: 26094523
Job Locations: United States, CT, Rocky Hill | United States, GA, Atlanta | United States, NJ, Bridgewater | United States, NY, New York | United States, NC, Charlotte | United States, PA, Philadelphia | United States, MA, Boston
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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Me interesan varias ofertas de empleo. ¿Puedo aplicar a varios puestos a la vez?
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La oferta de trabajo está escrita en inglés, ¿Debo escribir mi solicitud en inglés?
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Cada vacante que abrimos en Henkel es única y encontrar a la persona adecuada es importante tanto para el candidato contratado como para Henkel. Queremos asegurarnos de que tanto el candidato como la compañía, son una buena opción el uno para el otro. Durante todo el proceso proporcionamos un feedback a los candidatos.
¿Los empleados se pueden cambiar de área de negocio y/o a otro país?
Sí, de hecho es una expectativa de Henkel que nuestro personal sea flexible y pueda cambiar de residencia. Esto ayuda a respaldar a la empresa a un nivel más amplio y global.
Nuestra filosofía “Triple two” promueve esta idea permitiendo que trabajes en al menos dos puestos, en dos áreas de negocio distintas y en dos países diferentes. El motivo detrás de esta filosofía es que trabajar en distintos puestos, en distintas unidades de negocio y con diferentes funciones es bueno para el desarrollo de nuestro personal y mejora la idea de Henkel como empresa global.
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