Customer Master Data Specialist (Europe)

Global Business Solutions+ General Services Philippines, Makati, National Capital Region Full Time Regular
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About this Position

As a Customer Master Data Specialist, you will play a vital role in ensuring the integrity and quality of our customer master data in SAP, directly supporting our commitment to operational excellence. You will be part of a dynamic team that values continuous improvement and collaboration. Reporting to the Global/Regional Data Process Owners, you will work closely with various stakeholders to address data requests and improve processes. In this role, you’ll face the exciting challenge of managing data accuracy amidst a growing volume of requests while contributing to initiatives that uphold our ISO standards. By providing timely and precise data updates, you contribute directly to our mission of delivering superior service and value to our customers.    

What you´ll do

  • Ensure that customer master data is meeting the quality standard set by Global/Regional Process owners
  • Process requests received from the business partners for Customer Master Data creation or updates in SAP
  • Handle pricing master data requests from the database and updates in SAP directly or by mass upload
  • Timely and accurate submission of various SAP downloads for price and customer master information
  • Update files needed for monitoring such as master data tracker, utilization/productivity tool, attendance tracker, and regular documentation update
  • Perform process improvement, awareness, adherence, and compliance to business requirements related to ISO, Quality, and Continuous Improvement

What makes you a good fit

  • Bachelor's Degree in any field; Preferably business-related
  • Preferably with at least one (1) year of related work experience in Customer Master Data or Master Data Management;
  • Experience in a Shared Service Center is an advantage
  • Fresh graduates are welcome to apply
  • Knowledge of MS Office Suite (Outlook, PowerPoint, and Excel) is required; SAP experience is an advantage
  • Skills in VBA, Macro and Power BI are highly preferred; Experience in Lean Six Sigma (Continuous Improvement) an advantage
  • Excellent command of both spoken and written English; must be a fast learner and have great attention to details
  • Amenable to work on a mid-shift schedule (2:00 PM to 11:00 PM), and report on a hybrid work set-up in Ayala Avenue, Makati 

Some perks of joining Henkel

  • A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • HMO healthcare coverage plan
  • Provident Fund
  • Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26092922

Job Locations: Philippines, National Capital Region, Makati

Contact information for application-related questions: talent.seaanz@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Acerca de Henkel

Construyendo sobre un sólido legado de más de 145 años, estamos liderando el camino para reimaginar y mejorar la vida hoy, así como para las generaciones futuras, a través de nuestras marcas y tecnologías innovadoras y sustentables, en nuestros equipos de todo el mundo. Henkel ocupa posiciones de liderazgo en los negocios industriales y de consumo: nuestro portafolio incluye reconocidos productos para el cuidado del cabello, detergentes para la ropa, suavizantes de telas, así como adhesivos, selladores y recubrimientos funcionales. 

YouTube Thumbnail Shaped by pioneering spirit: We are Henkel. (Thumbnail)

FAQ

Sí, solo debes completar tu perfil en nuestro sistema de solicitud en línea y una vez completo, puedes aplicar a varios puestos. 

Sí, por favor. Henkel es una compañía internacional en la que estarás trabajando con personas de todo el mundo y el inglés es el idioma oficial de la compañía. Como norma general, escribe la solicitud en el mismo idioma en el que está escrita la oferta de empleo.  

Cada vacante que abrimos en Henkel es única y encontrar a la persona adecuada es importante tanto para el candidato contratado como para Henkel. Queremos asegurarnos de que tanto el candidato como la compañía, son una buena opción el uno para el otro. Durante todo el proceso proporcionamos un feedback a los candidatos.

Sí, de hecho es una expectativa de Henkel que nuestro personal sea flexible y pueda cambiar de residencia. Esto ayuda a respaldar a la empresa a un nivel más amplio y global.
Nuestra filosofía “Triple two” promueve esta idea permitiendo que trabajes en al menos dos puestos, en dos áreas de negocio distintas y en dos países diferentes. El motivo detrás de esta filosofía es que trabajar en distintos puestos, en distintas unidades de negocio y con diferentes funciones es bueno para el desarrollo de nuestro personal y mejora la idea de Henkel como empresa global.

Aquí encontrarás más información sobre nuestros programas de capacitación.

Nuestro equipo de reclutamiento te ayudará con todo lo relacionado con tu solicitud. Contacta con el equipo aquí.