Construyendo sobre un sólido legado de más de 145 años, estamos liderando el camino para reimaginar y mejorar la vida hoy, así como para las generaciones futuras, a través de nuestras marcas y tecnologías innovadoras y sustentables, en nuestros equipos de todo el mundo. Henkel ocupa posiciones de liderazgo en los negocios industriales y de consumo: nuestro portafolio incluye reconocidos productos para el cuidado del cabello, detergentes para la ropa, suavizantes de telas, así como adhesivos, selladores y recubrimientos funcionales.
National Account Manager DIY
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About this Position
We are looking for a National Account Manager DIY with solid and proven experience in the DIY, construction chemicals, and technical building materials industry. As a National Account Manager DIY, you will be responsible for developing and managing key national customers within the DIY and Home Improvement channel. You will play a crucial role in shaping our commercial strategy and will work closely with Sales, Marketing, Trade Marketing, Application Engineering, and other business functions to accelerate business growth.
If you come from the construction chemicals and technical building materials industry and are looking for a new professional challenge with greater responsibility and impact, we would be delighted to meet you.
What you´ll do
- Define and execute the commercial strategy for global, regional, and local customers, including annual revenue plans and sales targets within the DIY and Home Improvement channels.
- Identify business opportunities and manage the budgets dedicated to commercial development for assigned customers and agreed objectives.
- Define and implement joint business plans, translating customer strategies and priorities into a shared roadmap.
- Develop and maintain strong, sustainable, long-term relationships with key customers, buyers, and decision-makers.
- Negotiate commercial agreements, contracts, assortments, and promotional activities, ensuring compliance with commitments and commercial policies.
- Analyze performance data, KPIs, profitability, and customer potential.
- Collaborate with Marketing, Trade Marketing, and Application Engineering teams to develop channel-specific projects while monitoring market trends, industry dynamics, and competitive scenarios.
- Actively contribute to the definition and implementation of the DIY strategy in Italy by identifying new growth opportunities, business development initiatives, and new customer acquisition plans.
- Collaborate with and provide guidance to the field sales force.
What makes you a good fit
- At least 5 years of experience in Key Account Management, National Account Management, or Sales Management roles.
- Proven track record in managing strategic customers and conducting complex negotiations.
- Experience gained within well-structured and recognized companies in the DIY, Building & Construction sectors.
- Direct knowledge of the Italian distribution market and/or the DIY and Home Improvement channel.
- Excellent negotiation skills and strong understanding of profit and loss (P&L) management.
- Entrepreneurial mindset with strong customer and results orientation.
- Excellent communication, interpersonal, and organizational skills, with the ability to build relationships with senior stakeholders.
- Proactive attitude and the ability to turn insights into concrete commercial actions.
- Ability to work effectively in cross-functional teams and confidently deliver presentations to diverse audiences.
- Willingness to travel.
- Fluent English, Italian is mandatory.
- Previous experience in Trade Marketing or Category Management is considered a plus.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Welfare Platform
- School Books reimbursement
- Free Canteen and bi-monthly Product box
- Extra Professional Accident Insurance
Gross annual salary starting from €50.000; plus variable bonus based on internal policies and guidelines.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26101918
Job Locations: Italy, Lombardy, Milano
Contact information for application-related questions: humanresources-italy@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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FAQ
Estoy interesado en varios puestos de trabajo. ¿Puedo postularme para varios puestos al mismo tiempo?
Sí. Solo necesitas crear y completar tu perfil en nuestro sistema de postulación en línea. Una vez listo, podrás postularte a todas las vacantes que sean de tu interés.
La oferta de empleo está redactada en inglés; ¿debería redactar mi solicitud también en inglés?
¡Sí, por favor! Henkel es una empresa internacional y colaborarás con colegas de todo el mundo. Por eso, el inglés es el idioma oficial de nuestra empresa.
Como regla general, te recomendamos presentar tu postulación en el mismo idioma en el que está publicada la vacante. Esto facilita una comunicación clara y mantiene la consistencia durante todo el proceso de selección.
¿Recibiré actualizaciones sobre el estado de mi postulación?
Sí. Sabemos que cada vacante y cada persona son únicas, por eso buscamos encontrar la mejor oportunidad tanto para ti como para Henkel.
Durante todo el proceso de selección, te mantendremos informado sobre el avance de tu postulación y podrás consultar su estado en cualquier momento desde tu perfil de candidato.
Tu experiencia con Henkel comienza con transparencia, comunicación y respeto mutuo.
¿Pueden los empleados cambiar entre áreas de negocio y/o a un país diferente?
Sí. Nuestra filosofía del “Triple Dos" está diseñada precisamente para eso: animar a los mejores profesionales a desempeñar al menos dos funciones diferentes, en dos áreas de negocio distintas y en dos países diferentes.
¿Por qué promovemos esto? Porque creemos que las experiencias diversas en todas las funciones y ubicaciones son clave para su desarrollo y le ayudarán a obtener una comprensión integral de Henkel como empresa global.
¿Con quién me comunico si tengo preguntas sobre mi solicitud?
Nuestro equipo de reclutamiento está aquí para ayudarte con cualquier pregunta o solicitud que puedas tener durante todo el proceso de solicitud.
No dudes en comunicarte con el equipo aquí. ¡Estaremos encantados de ayudarte!