Construyendo sobre un sólido legado de más de 145 años, estamos liderando el camino para reimaginar y mejorar la vida hoy, así como para las generaciones futuras, a través de nuestras marcas y tecnologías innovadoras y sustentables, en nuestros equipos de todo el mundo. Henkel ocupa posiciones de liderazgo en los negocios industriales y de consumo: nuestro portafolio incluye reconocidos productos para el cuidado del cabello, detergentes para la ropa, suavizantes de telas, así como adhesivos, selladores y recubrimientos funcionales.
Associate Account Manager
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About this Position
Based in Vietnam (Bac Ninh), the Associate Key Account Manager is responsible for driving growth across key accounts and channel partners within the Life Sciences and Appliance & Heavy-Duty segments across Southeast Asia. The role focuses on developing strategic customer relationships, identifying new business opportunities, and executing account plans to achieve short-, mid-, and long-term growth objectives through close collaboration with customers, channel partners, and internal stakeholders.
What you´ll do
- Defines and executes regional / local account strategy, including annual revenue plan (KP), target plan (TP) and long-term ambition plan (EP).
- Identifies business opportunities, steers business development budgets for agreed accounts, defined objectives, priorities and focuses.
- Translates customer’s strategy and priorities into a joint innovation roadmap
- Drives and rolls-out customer approvals and pushes upstream solution selling and spec in.
- Develops and maintains sustainable and long-term relationships with key customer accounts, key executives and sponsors at account and at HQ sites with and/or through fellow KAM colleagues at customer HQ location.
- Defines account-specific pricing, negotiating contracts, ensures fulfillment of commitments and implementation of commercial policy
- Collaboration, coordination with key account owners and/or site owners to identify, develop, manage opportunities, and projects across all sites, depending on the key account ownership.
- Internal stakeholders mgmt. such as /including monthly KA reviews with account site owners (for identified focused KA owned), monthly business reviews with key channel partners in APAC, quarterly mgmt. reviews with key channel partners and internal mgmt. reviews on KA plan and development, especially for KA owned out of SEA region.
- Baseline business management, new business development for both maintenance and growth in key and channel accounts of responsibility.
- Develops, maintains strong executive, cross-functional relationships at key account (owned) HQ, key locations
- Steers and supports internal resources to execute account strategy
- Delivers account targets KP/TP OSG and PC
- Analyzes financial KPIs and proactively steers key account business
- Responsible for timely and accurate admin. tasks supporting account strategy incl. sales forecast management, updates, monthly reports, ACE pipelines management etc.
- Drive profitable sales growth through sustainable sales excellence activities and practices that create value in the key accounts of your responsibility.
- Develop business and improve sales, share of wallet at key account of responsibility, relevant project pipelines
- Work closely with colleagues in the region and regions and across the Power Market Segment to scale, replicate successes and development.
- Work closely with market segment application engineers in the in the country (ies) to develop, support, manage assigned key accounts.
What makes you a good fit
- Bachelor/master’s in science, engineering or business degree.
- More than 8 years’ working experience in MNCs
- Sales and/or Key account management and stakeholder management experience
- Fluency in both spoken and written Vietnamese & English (minimum requirement)
- Fluency in Mandarin is a plus.
Skills and Experience Preferred
- Proven key account management and customer relationship development experience.
- Strong ability to navigate and resolve complex customer challenges and business issues.
- Skilled in customer research, account mapping, and stakeholder identification.
- Experience building strategic networks through networking and social selling approaches.
- Effective objection handling, influencing, and negotiation skills.
- Strong capability in sales call planning, facilitation, and opportunity management.
- Digitally savvy with experience leveraging CRM and sales technology tools.
- Proficient in sales forecasting, pipeline management, and business planning.
- Demonstrates strong commercial acumen and situational adaptability in customer engagements.
- Experience applying value-based selling to drive customer outcomes and business growth.
- Proactive mindset with the ambition and willingness to take on greater responsibilities and leadership opportunities.
- Naturally curious, with a continuous learning orientation and growth mindset.
- Collaborative team player with strong cross-functional stakeholder management skills.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Group Medical Insurance for employees and eligible dependents
- Annual Leave
- Annual Physical Examination
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26098603
Job Locations: Vietnam, Bac Ninh, Bac Ninh City
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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FAQ
Estoy interesado en varios puestos de trabajo. ¿Puedo postularme para varios puestos al mismo tiempo?
Sí. Solo necesitas crear y completar tu perfil en nuestro sistema de postulación en línea. Una vez listo, podrás postularte a todas las vacantes que sean de tu interés.
La oferta de empleo está redactada en inglés; ¿debería redactar mi solicitud también en inglés?
¡Sí, por favor! Henkel es una empresa internacional y colaborarás con colegas de todo el mundo. Por eso, el inglés es el idioma oficial de nuestra empresa.
Como regla general, te recomendamos presentar tu postulación en el mismo idioma en el que está publicada la vacante. Esto facilita una comunicación clara y mantiene la consistencia durante todo el proceso de selección.
¿Recibiré actualizaciones sobre el estado de mi postulación?
Sí. Sabemos que cada vacante y cada persona son únicas, por eso buscamos encontrar la mejor oportunidad tanto para ti como para Henkel.
Durante todo el proceso de selección, te mantendremos informado sobre el avance de tu postulación y podrás consultar su estado en cualquier momento desde tu perfil de candidato.
Tu experiencia con Henkel comienza con transparencia, comunicación y respeto mutuo.
¿Pueden los empleados cambiar entre áreas de negocio y/o a un país diferente?
Sí. Nuestra filosofía del “Triple Dos" está diseñada precisamente para eso: animar a los mejores profesionales a desempeñar al menos dos funciones diferentes, en dos áreas de negocio distintas y en dos países diferentes.
¿Por qué promovemos esto? Porque creemos que las experiencias diversas en todas las funciones y ubicaciones son clave para su desarrollo y le ayudarán a obtener una comprensión integral de Henkel como empresa global.
¿Con quién me comunico si tengo preguntas sobre mi solicitud?
Nuestro equipo de reclutamiento está aquí para ayudarte con cualquier pregunta o solicitud que puedas tener durante todo el proceso de solicitud.
No dudes en comunicarte con el equipo aquí. ¡Estaremos encantados de ayudarte!